Administration Officer (AO)
Location: Pewsey,  Upavon, Wiltshire, SN9 6BE)

Our Client is hiring for a reputed client to join an OEST team providing a central, responsive administration support function. This is a hybrid role (2-3 days office-based) with an initial week in the office for training and IT set-up. If you’re known for being well organised, accurate, and calm under pressure-this could be a great next step.

What you'll be doing:
• Triage enquiries to the OEST-answer directly or redirect to the right stakeholders
• Manage inbox activity, including replying using standard templates and forwarding emails for action
• Provide administrative support across a range of processes, working closely with the SO3 OEST Team Adviser
• Record and update information on the Service database using consistent processes
• Use spreadsheets and day-to-day Microsoft Office (including Word and Excel) to support accurate data handling
• Act as a central point of contact, maintaining a professional, reliable service
• Manage competing priorities and deadlines in a fast-paced environment while keeping standards high
• Support team working-attend team meetings and participate in training/continued professional development
• Handle enquiries professionally, including telephone and face-to-face conversations in emotive situations

What you'll bring:
• Excellent communication skills-able to speak, listen, and write clearly
• Strong attention to detail and a process-focused, accuracy-first approach
• Confident working in an office environment with day-to-day IT use (email, databases/recording)
• Experience with SharePoint and the Microsoft Office suite (Word/Excel)
• Approachable, flexible, and able to adapt quickly as priorities change
• Experience working with confidential, sensitive personal information and good data management habits
• Comfort managing multiple activities concurrently, staying organised and dependable

Additional information:
• Working hours: 37 per week, Mon-Fri (9:00-17:00)
• Hybrid pattern: 2-3 days office-based (first week fully onsite for training/IT set-up)
• Pay rate: £15.21 per hour
• Contract: until 01/11/27, with the possibility of extension

If you’re ready to bring order, accuracy, and a can-do attitude to a supportive team, we’d love to hear from you. Apply now via Job Advert and tell us why you’re the right fit for this Administration Officer role in Pewsey.