CRM Administrator - D365 - Rugby/Remote (PR/CR/013671) Rugby, England
| Salary: | GBP40000 - GBP45000 per annum + Excellent Benefits & Home Working |
CRM Administrator - D365 – Rugby/Remote
CRM Administrator required for an established organisation based in Rugby, where you will play a key part in providing CRM administration and support to the wider user base in the UK. Working closely with other team members in IT, you will play a critical role in enhancing and developing the CRM provision within the organisation. The role will be predominantly based from home, with travel to the office once a week expected.
The ideal candidate will have previous experience in supporting and managing Dynamics 365.
Key responsibilities
- Advice and guidance to system users on efficient use of the system
- Support Tier 1 and Tier 2 teams in identifying and resolving issues
- Resolve issues that have been escalated to Tier 3
- Escalate and work with partners issues that cannot be resolved internally
- Provide advice to system users on data issues and inconsistencies
- Manage and oversee general importing of data into system
Key Skills
- Previous experience supporting D365 administration and management
- Excellent written, verbal and communication skills
- Can effectively delegate work to junior team members and provide constructive feedback and encouragement to them
- Analyses costs and statistics to make informed decisions and use cost effective methods to achieve results
- Responds promptly and effectively to changes in priorities and deadlines
- Accepts responsibility for own work and has a proactive approach to workload
- Able to work successfully as part of a team, as well as individually
Salary
The salary my client is offering for this position is between £40,000 and £45,000 per annum, depending on experience, plus excellent benefits
Interested?! Send your up to date CV to Ian Tittley at Crimson for review
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Crimson are acting as an employment agency in regard to this vacancy
CRM Administrator - D365 – Rugby/Remote