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Infrastructure Engineer – Midlands / Home-Based with travel

Infrastructure Engineer required for a leading organisation based in the Midlands to be responsible for owning and managing an area of IT infrastructure ensuring it is fit for purpose. Along with working closely with internal/external IT infrastructure suppliers to implement technology roadmaps aligned to the future business and technology strategies and contributing to the development and future direction of those roadmaps.

The ideal candidate for this role would come from a Infrastructure background and be fully capable of hands on Infrastructure support, providing 3^rd line support to the IT Service Engineering team as required and contribute to the overall development of that function.

This role offers flexible working from home with travel to a Midlands site when required.

Key responsibilities

• To own and manage an area of IT infrastructure from one of the following, while being knowledgeable and experienced enough to provide a suitable overlap into one or more of the other areas.
  • Wintel & Cloud (Private & Public Cloud services inc. Microsoft365, Microsoft Server OS, IIS, Backup)
  • End user computing (workstation, peripherals, operational equipment)
• Work with suppliers to ensure suitable monitoring and alerting is in place in areas such as capacity, performance, security with appropriate communications and escalation processes as required.
• Ensure server patching regimes are in place and executed to plan with suitable assurance reports being made available for stakeholder review.
• Undertake root cause analysis for major incidents, participate in active problem resolution and ensure change management processes are adhered to.
• Ensure new IT infrastructure solutions are transitioned into BAU service effectively working with suppliers and the wider IT Infrastructure & Service Delivery team.

Key Skills

• Extensive engineering experience in one of the areas referred to above with associated technical accreditations and qualifications.
• A highly effective communicator with a focus on the end customer.
• A problem solver who displays high levels of resilience and has a passion for achieving the right outcomes.
• Excellent planning and prioritisation skills.
• Capable of generating accessible documentation and sharing knowledge across the wider IT team.
• Experience of working in a 3PL/fulfilment/warehousing background would be advantagous but not nessesary

The salary my client is offering for this position is between £50,000 and £55,000 (plus benefits inc Car Allowance) depending on experience.

Interested?! Send your up to date CV to Ian Tittley at Crimson for review

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Crimson are acting as an employment agency in regard to this vacancy

Infrastructure Engineer – Midlands / Home-Based