IT Infrastructure Analyst – 3rd Line – Birmingham/Flexible (PR/CR/013438) Birmingham, England

Salary: GBP40000 - GBP50000 per annum + Excellent Benefits & Flexible Working

IT Infrastructure Analyst – 3rd Line – Birmingham/Flexible

Salary £40,000-£50,000 per annum, depending on experience

We are looking for an IT Infrastructure Engineer/Analyst for a leading global organisation based in Birmingham, with much of the role being based from home if candidates prefer home-working. As an Infrastructure engineer/analyst you be responsible for providing a high level of technical support to internal users on projects/BAU. The role will be 2/3 days in the office, with a flexibility working policy.

The ideal candidate will have strong technical ability and previous experience in IT Support/Infrastructure Analyst/Infrastructure Engineer role, and have technical experience with Windows architecture, DNS, SCCM, Patching/Patching Management.

Key Responsibilities of the role include:

  • To provide infrastructure support (Hardware, software and networking)
  • Providing 3rdline support from hardware, software, and network to all teams
  • Provide guidance to 2ndline support team, on BAU and project work
  • Working with project teams to ensure documentation is maintained and up to date.
  • Excellent communication skills, both written and verbally.

Key Skills required:

  • Previous experience in an Infrastructure/3rd Line position, preferably within a medium/large scale organisation
  • SCCM and DNS experience
  • Patching/Patching Management experience
  • Previous experience in an 2nd/3rdline IT support/IT infrastructure role
  • Knowledge of Active Directory/user group management
  • Able to perform complex troubleshooting
  • TCP/IP and Networking Experience
  • Full driving licence

Salary:

Our client is offering a salary of £40,000- £50,000 per annum, with a variety of excellent benefits available on offer.

Interested?! Send your up-to-date CV to Ian Tittley at Crimson for review

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Crimson is acting as an employment agency in regard to this vacancy.

IT Infrastructure Analyst – 3rd Line – Birmingham/Flexible

 

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