IT Audio/Visual (AV) Support Assistant & Team Lead – London (PR/CR/010652) London, England
Salary: | GBP35000 - GBP45000 per annum + Excellent Benefits & Flexible Working |
IT Audio/Visual (AV) Support Assistant & Team Lead – Central London
IT Audio & Visual Support Assistant required for a global organisation based near St Pauls in Central London, where you will play a key role in the provision of Audio Visual, Video Conferencing and Unified Communications solutions. You will be mainly responsible for supporting technical and non-technical external clients, and as such you will have excellent communication skills and an ability to work with a wide variety of people of differing levels of seniority. I would also be interested to speak to Audio Visual Team Leaders for an upcoming position.
The ideal candidate will have experience and understanding of AV technologies and an awareness of practical issues with both relevant hardware and software, network technology and troubleshooting.
Audio/Visual/AV/Video Conferencing/Projectors/External Clients/Customer Service
Key Responsibilities of the role
- Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video and email.
- Possess a high level of knowledge in Audio, Video, Video Conference and control systems.
- Work independently and communicate effectively, whilst making sound decisions to ensure customer satisfaction.
- Ability to perform remote testing and problem diagnosis for projectors, microphones, speakers, amplifies & LCD/Plasma displays.
- Act as first-line response to resolve a problem or identify resolution via appropriate vendor/3rd
- Daily system monitoring to ensure equipment and room functionality.
Audio/Visual/AV/Video Conferencing/Projectors/External Clients/Customer Service
Salary
The salary for the AV support position is up to £35,000 per annum, dependent on the experience, plus excellent benefits and company culture.
Interested?! Send your up to date CV to Ian Tittley at Crimson for review
Crimson are acting as an employment agency in regards to this vacancy
IT Audio & Visual Support Assistant – Central London