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IT Manager – Sage/Internal Systems - Liverpool

IT Manager required for a leading organisation based in Liverpool, where you will play a key part in the strategic direction of IT and day-to-day IT support for the organisation. Working closely with external IT suppliers to implement technology initiatives, aligned to future business goals and the overall roadmap, you will play a critical role in maturing and adding real value to the organisations IT provision. The role will involve day-to-day end user support, alongside working on IT Projects with 3^rd party supplier support.

The ideal candidate will have previous ‘hands-on’ IT Management experience, with an ability to advise on a range of technologies, including Servers, Networks, 0365, system upgrades/changes etc. Experience with Sage200/Sage and SharePoint would also be highly desirable for this role.

Key responsibilities

• To own and manage the IT infrastructure for the organisation, being knowledgeable and experienced enough to provide a suitable to advise on a range of tech, including Servers, Networking, Security & 0365.
• Provide end user support to a range of internal users, including setting up new users, system changes & upgrades.
• Work with suppliers to ensure suitable monitoring and alerting is in place in areas such as capacity, performance, security with appropriate communications and escalation processes as required.
• Undertake root cause analysis for ongoing incidents, participate in active problem resolution and ensure change management processes are adhered to.
• Work with the senior leadership team to identify and deliver on the roadmap for IT within the business.

Key Skills

• Previous experience in IT Management/IT Support would be highly valuable for this role.
• Knowledge of a variety of software, hardware & technologies – including 0365, Servers, Networking, System Changes/Upgrades.
• Ability to work autonomously, whilst working on a range of tasks and projects.
• Previous experience working with 3^rdparty suppliers.
• A highly effective communicator with a focus on adding value to the business.
• A problem solver who displays high levels of resilience and has a passion for achieving the right outcomes.
• Excellent planning and prioritisation skills.

Salary

The salary my client is offering for this position is between £40,000 and £50,000 per annum, depending on experience, plus excellent benefits.

Interested?! Send your up to date CV to Ian Tittley at Crimson for review

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Crimson are acting as an employment agency in regard to this vacancy

IT Manager – Sage/Internal Systems - Liverpool