Senior IT Support Technician – ERP/Hardware – Stratford (PR/CR/013552) Stratford-upon-Avon, England

Salary: GBP28000 - GBP38000 per annum + Excellent Benefits & Flexible Working

Senior IT Support Technician – ERP/Hardware – Stratford Upon Avon

Senior IT Support Technician required for a global organisation based in Stratford Upon Avon, where you will play a key part in providing IT support to the wider user base in the UK. Working closely with other team members in IT, you will play a critical role in IT support provision, including ERP system support. The role will be predominantly office based initially in Stratford Upon Avon, but longer term will be hybrid home working/office based.

The ideal candidate will have previous experience in an IT Support/Service Desk role, alongside experience supporting an ERP system, and will have proven experience with hardware/laptop configuration.

Key Skills

  • Providing a high level of support via phone and email, using helpdesk system to our customers
  • Hardware preparation, installing Windows and applications on to desktop and laptop PCs, configuring the profile on them to be shipped out to the end customer
  • Following existing procedures and processes to ensure audited compliance to SOX standards
  • Physically hands on helping in the business support office and some limited and infrequent site travel to setup hardware
  • Procurement of hardware from vendors
  • Excellent planning and prioritisation skills.
  • Creative problem-solving ability


The salary my client is offering for this position is between £28,000 and £38,000 per annum, depending on experience, plus excellent benefits

Interested?! Send your up to date CV to Ian Tittley at Crimson for review

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Crimson are acting as an employment agency in regard to this vacancy

Senior IT Support Technician – ERP/Hardware – Stratford