£15.06 per hour

Both part time & full time roles available

Based in Brislington – hybrid after 3 months

Temporary – 6 months

Tate are working with a local authority in their search for Repairs Coordinators on a temporary basis

You would be based in their Responsive Repairs Team based in the Housing Department, with key responsibilities:

• Scheduling repairs and tasks to colleagues onsite
• Keeping residents updated at all stages of a repair
• Keeping accurate notes of actions and conversations
• To recognise and act on Health and Safety issues
• Dealing with enquiries from residents, colleagues and other stake holders, by email, telephone and text
• Coming up with solutions to problems whilst keeping tenants informed of the status of their repair.
• Working alongside a team of Trade Specific Managers and Supervisors, as well as other departments in Housing and Landlord Services such as Estates and the Citizen Contact Centre
• Raising repair orders, arranging appointments with residents & scheduling work to site-based teams

Skills / experience:

• Customer service experience
• Administration experience
• Excellent IT skills
• Housing or schedule experience (desirable)