Marketing CRM Business Analyst

Location: Milton Keynes – Hybrid (3 days in the office each week)

Benefits including but not limited to: Company car, 25 days holiday, 8% employer pension contribution, competitive salary & annual bonus

Are you an experienced CRM Salesforce Business Analyst with a knack for developing marketing platforms? If so, we want to hear from you!

Take Your Career to New Heights with a Globally Renowned Brand!

We are seeking a passionate and driven Marketing CRM Business Analyst for our client based in Milton Keynes. This is your chance to make a significant impact on marketing performance and lead engagement strategies.

Role Overview: As a Marketing CRM Business Analyst, you’ll play a pivotal role in refining and developing marketing platforms. Your insights will drive marketing performance and enhance engagement with the leads platform. You’ll work closely with the Senior Data & CRM Manager to turn data into actionable strategies.

This is not a technical role! It is a front-end role, focusing on customer journeys and writing user stories. You will collaborate closely with the IT team, who will manage the back end.

Key Responsibilities:

• Innovate: Identify opportunities to maximize the value of your CRM platform (Salesforce Marketing Cloud).
• Collaborate: Work with cross-divisional teams to gather and translate business requirements.
• Analyse: Document business processes and propose improvements.
• Maintain Excellence: Ensure CRM data is top-notch and provide ongoing analysis.
• Lead: Drive project plans.

What We’re Looking For:

• Skills: Project management, data analysis, and proficiency in Salesforce Marketing Cloud, Microsoft Dynamics 360, and other Microsoft applications.
• Qualities: Strong communication, presentation, and interpersonal skills. A proactive problem solver with a can-do attitude.
• Experience: Previous experience in a Business Analyst role is great, but we’re most excited about your potential to grow and make an impact.

Ready to Make a Difference? If you’re passionate about data and process improvement and looking for a place where you can grow professionally, we’d love to hear from you!