Admin Support Officer
Location: Homebased, however adhoc travel will be required to the York Office

Payrate - £13.98 per hour

Hours - Monday to Friday 9am to 5pm ( 37 hours )

Bring your organisation, communication, and customer focus to a role where stakeholder voices genuinely help shape policy. Hiring for a reputed client, you’ll support the Farming Directorate Engagement Team with scheduling, secretariat coordination, and day-to-day engagement activity-helping ensure meetings run smoothly, insights are captured accurately, and follow-through is clear.
What you'll be doing:
• Support stakeholder account management by scheduling bi-monthly and quarterly calls and keeping records accurate in the account management log
• Prepare briefing packs by collating policy updates, relevant blog/social media insights, and actions from previous meetings
• Monitor attendance and arrange appropriate cover when needed for account managers and note takers
• Maintain an Insight Tracker by ensuring key discussion points and meeting notes are uploaded within set timeframes
• Take clear, concise, accurate meeting notes and share them promptly with the right people
• Provide secretariat support for stakeholder roundtables and forums, including invitations, response tracking, and distributing briefing materials
• Manage a shared mailbox professionally-handling enquiries and escalating where appropriate
• Coordinate logistics, approvals, and site visits for external venues when required
• Support wider engagement activity, including attending agricultural shows/events in person and representing Defra
• Help cascade updates to stakeholders and maintain stakeholder distribution lists
• Support the Strategic Engagement Team calendar and desk-duty rota
What you'll bring:
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines
• Confident written and verbal communication, with a professional approach to internal and external stakeholders
• Experience providing high-quality administrative or business support in a busy environment
• Strong attention to detail to produce accurate records, meeting notes, and correspondence
• Confident use of Microsoft Office-Outlook, Teams, Word and Excel
• Ability to work independently, use initiative, and identify solutions to routine issues (escalating when needed)
• Experience organising meetings and events, including invitations, briefing materials and logistics
• A flexible, proactive, customer-focused mindset-collaborative, reliable, and ready to support shared priorities
Additional information:
• Opportunity to contribute to engagement across farming sector stakeholders (including forums involving 30+ stakeholders)
• Emphasis on accurate documentation, timely follow-up, and supporting smooth coordination
If you’re organised, confident communicating, and motivated by meaningful public engagement, we’d love to hear from you. Apply now to be considered for this homebased opportunity in York.