Administrative Officer

Location: Swindon Courts
Contract Type: Temporary (initial contract until the end of December 2026)
Working Pattern: Full-time

Pay rate: £12.86 per hour raising to £13.25 after 12 weeks

About the Role

As an Administrative Officer, you’ll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike.

Key Responsibilities

Administration

• Prepare papers and files for courts, tribunals, hearings, and meetings
• Produce court and tribunal documents
• Manage photocopying, filing, post handling, and data entry tasks
• Book and organise meeting rooms, training sessions, and other events

Drafting

• Prepare standard letters, minutes, reports, and notes following set guidelines

Operations

• Clerk civil and family courts and tribunal hearings
• Support court users, manage listings and rotas, and check case files
• Handle counter, telephone, and written enquiries
• Serve court documents, collect fines and fees (including chip & pin transactions)
• Contribute to team problem-solving, process improvement, and local projects

Casework & Quality Control

• Process court orders, fines, and legal aid documentation
• Check and verify records, documents, and accounts for accuracy and compliance
• Assemble information for reports, warrants, and statistical analysis

Financial & Statistical Tasks

• Perform basic financial calculations and prepare reports
• Reconcile accounts, prepare invoices, and manage small office expenditure

Customer Service & Communication

• Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives
• Give advice on court forms and procedures, ensuring all interactions are helpful and accurate

Please apply online