Administrative Officer 
Location: Darlington DL1-1RU                                                                                                                        Monday-Friday 9am-5pm                                                                                                                                        Pay rate: £12.86ph 

If you’re someone who enjoys keeping things moving, dealing confidently with people, and taking pride in accuracy, this is a great opportunity to support cases through the court and tribunal system. Our Client is hiring for an Admin Officer, and you’ll be at the heart of delivering a helpful, prompt and “right first time” service-every day.

What you’ll be doing:
• Preparing papers, files and documents for hearings, tribunals and meetings
• Producing standard letters, correspondence, minutes, notes and reports using guidelines
• Clerking hearings (civil and family), ensuring materials are up to date and ready
• Assisting court users by phone, in writing and face to face, and answering enquiries confidently
• Supporting listing and rota management, checking files and scheduling relevant parties
• Creating and updating records and entering data on in-house systems
• Posting opening and dispatch, photocopying, filing, and organising meeting rooms and materials
• Supporting Team Information Board (TIB) meetings to keep them relevant, timely and productive
• Handling processing tasks including standard documentation, court orders, claims, fines and fees (including basic payment processing methods)
• Checking and verifying documents, records and returns against criteria and quality standards
• Producing basic statistical analysis reports and completing straightforward financial processing

What you’ll bring:
• Excellent customer service and a calm, polite approach when dealing with the public and stakeholders
• Strong administrative skills, with attention to detail and a focus on accuracy
• Confident computer skills to create, update and maintain records and data
• A proactive mindset-able to use discretion and initiative within established processes
• Clear communication skills, including the confidence to contact relevant parties and chase/assemble information when required
• Willingness to work flexibly, including occasional ad hoc travel to nearby offices if needed

Additional information:
• Some roles include regular contact with court and tribunal users, including members of the Judiciary and the legal profession
• There may be opportunities to take on ad hoc responsibilities within the band, depending on office needs
If you want a role where your organisation, professionalism and people skills genuinely make a difference, we’d love to hear from you. Apply now for this Administrative Officer opportunity in Darlington.

If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.