Customer Service Executive – Chandlers Ford - £27,000 – on site Monday to Friday

Are you passionate about delivering exceptional customer service? Do you thrive in a supportive, collaborative environment where your contribution truly makes a difference? Tate Recruitment is proud to be partnering with a global leader in the healthcare and lifestyle sector, seeking a Customer Service Executive to join their friendly and dedicated team.

As a Customer Service Executive, you’ll be the first point of contact for customers across the UK and Ireland. You’ll play a vital role in ensuring a smooth and positive experience for clients, from order processing to aftercare support.

Key Responsibilities:

• Handle inbound calls and emails from customers, offering product advice and support
• Process orders accurately using SAP and CRM systems
• Liaise with internal departments including logistics and sales to ensure timely deliveries
• Resolve queries and complaints with empathy and efficiency
• Maintain accurate customer records and documentation

What We’re Looking For:

• Previous experience in a customer service or order processing role
• Strong communication skills and a customer-first mindset
• Proficiency in Microsoft Office; SAP experience is a bonus
• A team player with a proactive and positive attitude
• Excellent attention to detail and organisational skill