Account Manager – Southampton – Hybrid position working in the office 4 days a week and 1 day from home - £27,000 + excellent bonus and package

We’re looking for a proactive and customer-focused Account Manager to manage and grow relationships within a defined geographic market or industry. This role is ideal for someone who thrives on building connections, delivering excellent service, and driving commercial success.
Within this global organisation you will have the opportunity to develop your experience and skills, and they offer long term career opportunities.

Key Responsibilities for the Account Manager

• Develop and manage assigned customer accounts, ensuring consistent engagement and support.
• Strengthen existing relationships to increase business volume and diversify product/service offerings.
• Ensure customer requirements around pricing, delivery, quality, and special handling are met effectively and efficiently.
• Coordinate large bids, quotes, and orders in collaboration with internal stakeholders.
• Provide technical information and support to customers as needed.
• Accurately enter and confirm sales orders.
• Proactively manage order backlogs and expedite where necessary.
• Handle customer returns and ensure smooth resolution.
• Support team members during peak periods and absences.
• Participate in additional projects and initiatives as assigned.

About You

• Proven experience in sales, account management, or customer service.
• Strong communication and relationship-building skills.
• Detail-oriented with excellent organisational abilities.
• Able to manage multiple priorities in a fast-paced environment.

What our client offers

• A collaborative and supportive team culture.
• Opportunities for growth and development.
• Competitive salary and benefits package