Are you a highly organised and proactive individual with a passion for keeping things running smoothly? We’re looking for an Operations Coordinator to join our dynamic team and play a key role in supporting project delivery, office management, staff support, HR, marketing, and quality systems.

Key Responsibilities

Project Management Administration

• Coordinate project openings, ensuring timely setup and accurate contract data.
• Maintain project plans and timesheets using Excel-based systems.
• Manage invoicing, order acknowledgements, and project tracking in Sage.
• Support project lifecycle activities including extensions and subcontractor coordination.
• Assist in proposal preparation and follow-up communications.

Office Management

• Act as the main point of contact for the Cardiff office.
• Oversee office maintenance, IT equipment, and supplier coordination.
• Maintain accurate IT asset records and manage equipment lifecycle.

Staff Support & Reception

• Provide first-line support to Cardiff-based staff.
• Coordinate travel, accommodation, and event bookings.
• Support internal communications and company event planning.
• Assist with general IT queries and system improvements.

HR Support

• Maintain HR records and assist with recruitment processes.
• Coordinate onboarding/offboarding and staff system setup.
• Record and distribute minutes from staff meetings.

Marketing Support

• Update branded templates and support newsletter production.
• Help manage LinkedIn content and CRM database.
• Assist with website updates and marketing event research.

Quality & Environmental Management

• Support ISO 9001 and ISO 14001 compliance activities.
• Maintain internal procedures and contribute to sustainability initiatives.
• Manage supplier records and reviews.

About You

We’re looking for someone who is:

• Exceptionally organised with strong attention to detail.
• Confident using systems like Excel, CRM tools (e.g., Insightly), and accounting software (e.g., Sage).
• A great communicator who enjoys working across teams.
• Proactive, adaptable, and comfortable juggling multiple responsibilities.

What We Offer

• A collaborative and supportive team environment.
• Opportunities to contribute to meaningful environmental and consultancy projects.
• Flexible working arrangements.
• Ongoing professional development and training.