We are currently recruiting for a Property Manager, for our client in Aberdeen.

Candidates must have factoring experience.

Candidates will be able to drive, and have their own car.

Main responsibilities:
1. Customer experience & engagement:
• Building and maintaining relationships with both customers and contractors
• Responsible for creating and distributing regular customer communications
• Conduct regular owners’ meetings, in both individual and group settings
• Plan, attend and manage evening AGM’s for portfolio sites

2. Portfolio management:
• Responsible for instructing and monitoring both reactive and proactive repairs
• Manage and co-ordinate customer insurance claims process
• Conduct regular property visits

3. Record keeping:
• Ensuring customer records are kept accurately and up to date

Specific skills, capabilities & requirements:
• Full, clean UK Driving License
• Previous experience in a customer service-based role
• Strong communicator
• Ability to work well as part of a team
• Proficient using Office 365
• Ability to work to targets
• Works well under pressure
• Previous experience using a CRM based system is preferable, but not essential

Candidates must have Factoring experience.

For more information, please contact Sarah at Major Aberdeen.

INDFS