Tehnical Customer support | Landskrona (badcc56d-f6fd-4fd8-9803-d5145cda5180) Landskrona, Sweden
Start: ASAP
City: Landskrona
Assignment: This is a consultant assignment ongoing to end of the year with a chance of extension.
Role description:
Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams.
You will also help customers with questions within for example spare parts orders, also about warranty handling, continuously update the customer register and technical support.
About you:
To succeed in this role, we see that you have a degree or masters in relevant field within tech, example within engineering. You have 2-6 years of experience working within a similar role. We also see that you have knowledge in excel and ms office, if you have experience in SAP it is a plus. You must have knowledge in English in both writing and speaking due to that it is a global company.
About Manpower
Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our customers. With our extensive network, locally as well as globally, we can offer loads of exciting vacancies to help you build your career, both short and long term. With us, you can apply for full-time jobs or extra jobs alongside your studies.
Application
Welcome with your application by registering your CV, selection is ongoing. Please note that we do not accept applications via email.
If you have questions about the position or the role as a consultant, you are welcome to contact talent acquisition specialist Filippa Müntzing at filippa.muntzing@jeffersonwells.se