Admin Officer - Receptionist
Location: Salford, M6 6PF
Working Days / Hours: 37 hours Monday - Friday
Working Pattern: 9:00am - 5:00pm
Pay Rate: £12.71 per hour 

If you’re at your best when you’re welcoming people, keeping calm under pressure, and making sure day-to-day operations run smoothly, this is a role where you can genuinely make a difference. Our client is hiring for a reputed client in the Probation Service Directorate, providing a welcoming first point of contact and essential administrative support.

What you’ll be doing:
• Acting as the first point of contact for visitors and telephone/email enquiries, greeting people professionally and logging arrivals/departures
• Issuing visitor passes and security fobs as necessary, ensuring the right people are informed promptly
• Handling basic enquiries and directing more technical questions to the appropriate manager
• Supporting building logistics: managing mail, ordering stationery/PPE, overseeing meeting room and hot desk/car parking bookings, and preparing for events/registration
• Assisting with day-to-day petty cash and travel warrant processing, including transporting items between locations
• Supporting health & safety and security: acting as key holder, operating physical security, testing alarms, monitoring CCTV, and supporting evacuation measures (including Fire Warden/First Aider duties where required)
• Logging building faults/incidents, escalating maintenance issues appropriately, and making urgency decisions within guidelines
• Providing confidential administrative support to operational teams when needed, including scanning/archiving and updating computer and manual records (some highly sensitive)

What you’ll bring:
• A confident, professional communication style-excellent verbal and written skills
• Proven proficiency in ICT across the Microsoft Office suite
• The ability to observe, use tact and diplomacy, and diffuse potentially difficult situations-knowing when to escalate to the right support
• A careful, policy-led approach to confidential and sensitive information
• A commitment to diversity and anti-discriminatory practice, aligning with equality values

Additional information:
If you're successful in your application HMPPS Vetting will be required as part of the on-boarding checks with Brook Street.
Ready to bring structure, warmth, and calm to a busy reception and admin environment? Apply now and take the next step with our client in Salford.