This position is no longer open for applications

The Executive Director, Ambulatory Operations provides day‐to‐day direction, motivation, and supervision for UHealth Ambulatory Services including administrative, financial and operational performance. Reporting to the AVP, Ambulatory Operations, this position will support the execution, coordination, integration, and optimization of UHealth’s support operations and ambulatory delivery system within the UHealth network. The Director, Ambulatory Operations will also assist with the development of a comprehensive ambulatory strategy, building strong internal and external partnerships, and change management efforts that contribute to the overall success of the health system.

• Provides assistance with the development, implementation, and management of ambulatory support operations and patient care delivery systems/processes that provide high quality clinical care and service in a safe, efficient, and cost‐effective manner.
  
• Develops, actively monitors, and reports out on identified Key Performance Indicators, Metrics, Scorecards and Dashboards as needed by the ambulatory operations and UHealth leadership teams.
  
• Ensures all ambulatory policies and procedures are updated in a timely manner and communicates changes through the appropriate channels.
  
• Assists with the development and execution of an ambulatory strategic business plan, ensuring continuous alignment with the institutional priorities and strategies, including leading projects and initiatives that ensure Ambulatory Operations collective success.
  
• Monitors local and national ambulatory trends and identifies areas of opportunity as well as associated best practices that may enhance ambulatory operations including operational and financial performance, patient and provider experience, accessibility, technology, innovation, performance improvement, etc.
  
• Provides monthly (at minimum) and as‐needed analytics/reporting on UHealth’s ambulatory financial administration, including comparisons to budget, long‐range projections, and strategic plans.
  
• Maintain data banks/metrics, statics updated for immediate reporting for ambulatory leadership.
  
• Maintains working knowledge of and provides updates to ambulatory leadership on The Joint Commission, CMS and other regulatory requirements related to ambulatory operations.
  
• Reviews ambulatory processes for improvement across the network
  

MINIMUM QUALIFICATIONS

• Bachelor's degree is required
  
• Seven years of relevant work experience