Care Agency Field Care Coordinator

Location: Nottingham (NG15) – Office Based

Hours: 9am–5pm, Monday to Friday

Salary: £26,000 – £28,000 (depending on industry experience)

Are you looking for a role where you feel genuinely valued, supported, and encouraged to grow with a successful Care Agency business? This could be your perfect next step.

We’re supporting a warm, people‑centred care provider where the leadership team truly appreciates their staff and clients. They champion work–life balance, encourage development, and foster a culture where everyone feels listened to and supported. With steady 9–5 hours and realistic expectations, this is a team that wants you to enjoy coming to work.

For this office based Field Care Office Assistant position, we are seeking someone with previous office experience in a Care Industry related business. We also have a separate vacancy for a Deputy Manager if you have Care industry Management experience this may also be of interest.

What you’ll be doing here:

• Recruitment support – attracting, interviewing, and on boarding new carers
• Client contact – managing enquiries, helping set up care packages, and attending visits
• Operational coordination – supporting rota planning, problem‑solving, and day‑to‑day care management
• Quality & compliance – helping maintain documentation and supporting CQC standards
• Staff supervision – building trusted relationships and delivering supportive supervisions
• Helping with business development – researching opportunities and strengthening professional relationships

You’ll also be part of a fair, shared on‑call rota, covering approximately one weekend in seven, with plenty of support from the team.

What experience and attributes we’re looking for

• A background in care administration (essential)
• Experience with brain injury care would be desirable, not essential
• A positive, can‑do attitude
• Confident working independently and as part of a team
• Flexibility and resilience in a fast‑paced environment
• Flexibility to take turns on the weekend on‑call rota (around 1 weekend in 7)
• A full, clean driving licence (travel across the East Midlands, West Midlands & Yorkshire is required)

Why this role stands out

If you’re proactive, passionate about care, and ready for the next step, this is a brilliant opportunity. You’ll join a team where leadership is supportive, staff are appreciated, and well-being is genuinely prioritised — all while enjoying a balanced work routine.

This vacancy is immediately available. Shortlisted candidates will be contacted during working hours to discuss the opportunity and support your application further.