This position is no longer open for applications

Senior Data Analyst - Customer Service

Senior Data Analyst - Customer Service (CR/4013151) Diemen, Netherlands

Salary: EUR100 - EUR100 per hour

Senior Data Analyst - contractor position

Department: Total operations - Customer service Holding

Data Analysts II are the drivers for analytics tasks such as reporting, visualization and analysis needs within their area. They have a high level understanding of the business problems in their area and collaborate closely with the business stakeholders to solve them through application of data analytics.

What will the DA own & deliver:

  • Data mastery: Consume diverse sources, craft clean datasets, and tell compelling data stories that answer high-stakes questions.
  • Statistical firepower: Selecting the right tool for the signal .
  • Stakeholder partnership: Identify the right voices, communicate insights in plain language, and drive alignment across product, engineering, and leadership.

What makes the DA a fit

  • Fluency in SQL (or equivalent) and at least one analytical language (Python/R). Your queries are fast, traceable, and production-ready.
  • Experience with Pyspark
  • Proven track record applying advanced statistics techniques to real-world product or business problems.
  • Clear, concise storytelling skills—charts, memos, or slide decks—tailored to executive or peer audiences.
  • Master’s degree (or higher) in Statistics, Econometrics, Computer Science, Mathematics, or a related quantitative field

Practicalities:

  • 40 hours per week
  • 1-2 days onsite in Amsterdam
  • Freelance or Payroll via Huxley
  • Start: ASAP

Only eligeble for candidates in the Netherlands

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