Business Automation engineer (CR/4075187) Stockholm, Sweden

Salary: EUR80 - EUR90 per hour

Senior Business Automation & Partnership Tooling Consultant

For the flight division of a client operating in Travel, we are looking for a Stockholm-based external consultant. 

Overview

An industry-leading technology business within the travel sector is seeking a Senior Business Automation & Partnership Tooling Consultant to support a high-profile strategic partnership operation.
This role sits within a business-facing team responsible for managing complex cross-company collaboration across multiple operational workstreams. The team coordinates stakeholder interactions, escalations, reporting cycles, dependency tracking, and executive-level governance activities.
The successful consultant will help design and implement the tooling, automation, and reporting capabilities required to scale partnership operations.

What You'll Be Doing

Discovery & Process Analysis

  • Observe and analyse existing operational processes
  • Attend stakeholder meetings and working sessions
  • Map workflows and identify operational bottlenecks
  • Assess current tooling, reporting, and information flows
  • Deliver recommendations and an implementation roadmap

Jira & Workflow Automation

  • Design and configure Jira project structures
  • Build workflows, dashboards, custom fields, and automation rules
  • Implement action tracking and dependency management processes
  • Support integration between multiple Jira environments
  • Migrate existing tracking processes from spreadsheets into Jira

KPI Dashboarding & Reporting

  • Build shared operational KPI dashboards
  • Consolidate information from multiple data sources
  • Improve visibility of performance, delivery, and escalation metrics
  • Create leadership and operational reporting views

Slack Monitoring & Operational Intelligence

  • Develop monitoring capabilities across multiple Slack channels
  • Detect and classify operational issues and escalation signals
  • Build configurable alerting and notification mechanisms
  • Generate automated summaries and insights

AI-Enabled Automation

  • Utilize enterprise-approved LLM technologies such as Claude and Gemini
  • Implement classification, summarisation, and information extraction workflows
  • Create maintainable AI-powered automation solutions
  • Focus on practical business applications rather than model development

Documentation & Handover

  • Produce clear operational documentation
  • Create maintenance guides for non-technical users
  • Document configuration options and solution architecture
  • Support knowledge transfer and long-term sustainability

Required Skills & Experience

Essential

  • Process discovery, workflow analysis, and business process improvement
  • Jira and Confluence administration
  • Slack API development and integration
  • Google Workspace integrations (Sheets, Docs, Slides, Calendar)
  • Python, JavaScript, or TypeScript development
  • Experience building business applications using LLM technologies
  • Strong stakeholder management and communication skills

Desirable

  • Cross-instance Jira integrations
  • Looker Studio or operational dashboard development
  • Prompt engineering experience
  • Slack Bolt framework
  • Data migration projects
  • AI coding assistant experience (Claude Code, Cursor, GitHub Copilot, etc.)
  • Experience within partnership management, business operations, or large-scale technology environments

Profile

We're looking for an experienced consultant who is:
  • Comfortable operating independently
  • Able to navigate ambiguity and define solutions
  • Skilled at translating business requirements into technical implementations
  • Equally comfortable dealing with stakeholders and hands-on delivery
  • Experienced working in cross-functional and cross-company environments

Contract Information

  • Freelance only- 3 month initial contract
  • Hybrid working in Stockholm, Sweden
  • Senior-level consultancy assignment