This position is no longer open for applications

Life Alliance Organ Procurement Agency has an exciting opportunity for an OPO Hospital Engagement Specialist (Broward/Palm Beach County). The incumbent under the general direction of the Manager, Hospital Services, and in accordance with established procedures, the Hospital Services Specialist is responsible for creating and implementing strategic efforts in assigned hospitals for the purpose of facilitating organ and tissue donation. Through the ongoing assessment of hospital performance data, the Hospital Services Specialist will build a knowledge base of each hospital’s donor potential, staff, functions and processes. The Hospital Services Specialist will develop strong working relationships at all levels with hospital clients, determine needs relative to the donor process, create invested donation advocates, and implement action plans to maximize donation.

Core Job Responsibilities

• Develops and coordinates programs with medical service providers in order to improve the hospital’s competitive position
  
• Assists appropriate staff when needed in the procurement of any needed medical records or information pre or post recovery i.e. x-rays, EMS runs, etc
  
• Educates the pre-hospital care provider community in order to keep them informed of the changes in the standards of care they are required to deliver, market the hospital full ranges of services to the provider community, and develop a stronger relationship between the hospital and these providers
  
• Acts as customer service liaison between the hospital and service providers with the objective of establishing and strengthening relationships as well as increasing the number of patients that these services bring to the hospital
  
• Develops and coordinates marketing and educational programs aimed at promoting and increasing the full range of services within area hospitals
  
• Maintains hospital referral base and implements strategies aimed at increasing and improving performance outcomes in all hospital services
  
• Sustains relationships with referring physicians and nursing staff, and initiates changes in practice to increase the quality of the hospital services
  
• Establishes multi-disciplinary councils to develop standards of practices that will optimize outcomes
  
• Participates in collaborative hospital committees, departmental/administrative meetings in assigned hospitals
  
• Performs public and professional education or other hospital development functions on an as-needed basis
  

Other duties as assigned

CORE QUALIFICATIONS

• Bachelor’s Degree in social work, communications, education or similar field.
  
• Experience working in customer service, health care, communications, education or OPO/Tissue Banking field is a plus.