Shared Service Center Lead for AT, IT, HR and SI (req2580) Vienna, Austria
At wienerberger we are committed to a better future. With innovative and sustainable building materials, we strive to improve people's lives and create a world in which future generations have the same opportunities as we do today. Guided by trust, respect, passion and creativity, we shape a better future.
Our shared vision: We improve people's quality of life and create a better world for future generations by offering innovative and sustainable solutions for new construction, renovation and infrastructure projects
Our shared vision: We improve people's quality of life and create a better world for future generations by offering innovative and sustainable solutions for new construction, renovation and infrastructure projects
- For the planet: We actively protect the environment by focusing on carbon reduction, circular economy and biodiversity
- For the people: Diversity is important to us. We offer a supportive work environment and diverse career opportunities that meet the needs of our employees, customers and partners
- For convenience: We listen to our customers and offer tailor-made solutions that combine products and services into seamless systems
Shared Service Center Lead for AT, IT, HR and SI (f/m/d)
Your Tasks
- Ensure seamless operations of local IT shared services, supporting internal customers with infrastructure and applications incidents, requests, and changes
- Lead, mentor, and develop the IT Shared Services Teams consisting of 13 solution experts in four different countries. This includes setting priorities, managing performance, providing training and development opportunities, and fostering a collaborative and productive team environment
- Drive best practices and continuous improvement initiatives to enhance IT service delivery and operational effectiveness
- Oversee and manage the budget for IT shared services across multiple countries, ensuring cost-effective resource use and adherence to financial constraints
- Collaborate with your shared service center peers in other countries to establish standardized approaches and coordinate on corporate project initiatives, ensuring efficient operations
Your Profile
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent years of demonstrated experience in a leadership or supervisory role within an IT department, preferably in IT Infrastructure
- Proven experience in budgeting and forecasting, with the ability to effectively communicate and align with C-level executives
- Strong leadership and team management skills and ability to mentor and develop team members.
- Proven track record in leading cross-functional teams and managing different projects in parallel.
- Excellent communications skills in both, German, and English
- Experience with IT Service Management (ITSM) frameworks like ITIL (Information Technology Infrastructure Library) is a plus
Our Offer
An attractive workplace in a dynamic environment with development opportunities of an internationally acting group is awaiting you. The monthly gross salary amounts to € 4.500,- gross for a local contract. We offer a higher and market conform remuneration depending on experience and qualification, besides attractive employee benefits including:- Flexible working hours & home office days
- Parking or Job Ticket for public transportation
- Opportunities for professional development and career growth
- Meal allowance at the restaurant in the office building
- Variety of share programs, providing our employees with the opportunity to become stakeholders in the company’s success
- Occupational health promotion: company doctor, discount on supplementary health insurance, fitness classes on site
- Various employee discounts
Wienerbergerplatz 1
A-1100 Wien
Corporate Human Resources
Gerald Pühringer
Senior Recruiter
www.wienerberger.com
We are looking forward to getting to know you!