Vehicle Damage Assessor

Location: Coventry, West Midlands
Salary: £35,000 - £44,000 + Bonus Scheme

Monday – Friday

Our client, a leading vehicle body repairer based in Coventry, have an exciting opportunity for a Vehicle Damage Assessor / VDA. Offering an excellent working environment and progression opportunities with a growing company.

Duties/Responsibilities:

• Liaising with customer service to ensure the customer experience is managed with the highest level of service
• Answering and making phone calls
• Create assessment using Audatex
• Deal with Approved Manufacturers
• Sourcing Methods for repair
• Data inputting
• Imaging customers vehicles
• Achieve daily targets
• Adhere to company policies guidelines and health and safety regulations

Candidate Requirements:

• NVQ Level 3 / ATA
• Audatex qualification (not essential as training can be provided)
• Confident using estimating systems
• Good customer service skills with the ability to communicate effectively with stakeholders.