Motor Engineer

Location: Remote (Occasional travel to Wilmslow)
Salary Range: From £36,000 per annum

Monday – Friday

Our client, a leading third party administration company, have an exciting opportunity for a Motor Engineer on a hybrid or remote basis. Offering an excellent working environment and benefits with a growing company.

Duties/Responsibilities:

• To manage work volumes and task control on all cases sat within your remit.

• Provide costs savings to our portfolio of clients.

• Provide technical support where required within the business.

• Ensure authorised repairs are compliant and in-line with repair guidelines.

• Provide feedback to the network division on non-compliant repairers with supporting

evidence.

• To update internal systems for claims progression and operational understanding.

• Be able to prioritise workloads and professionally deal with both telephone and email

queries from staff and clients, within reasonable time limits.

Candidate Requirements:

• VDA ATA Accreditation

• Experience of estimating and negotiation

• Proven positive experience of working closely with repairers and clients

• Competent in automotive estimate systems (Audatex)

• Knowledge and experience of the commercial vehicle accident repair sector

• Experience of resolving complex customer/repairer problems or complaints

• Proven understanding of client requirements

• Strong negotiating skills for rate agreement and delivery

• Ability to prioritise and plan in response to customer/business drivers

• Strong computer literacy skills