This position is no longer open for applications

We are looking for a proactive and detail-oriented Office Administrator to join our team as a Delivery Operations Administrator.

In this role, you will be responsible for managing the administrative aspects of planning and scheduling deliveries, ensuring efficient operations and exceptional customer service. Your primary focus will be streamlining office processes and supporting delivery planning, all while maintaining a high level of organization and communication within the team.

Key Responsibilities:

• Schedule orders to maximize truck efficiency and meet customer service levels.
• Ensure transport plans align with DIFOT (Delivered in Full, On Time) and weekly revenue targets.
• Monitor and report on transport status and performance metrics.
• Provide cover for dispatch duties when necessary.
• Support other tasks as directed by management.

Expectations:

• Continuously improve efficiency, productivity, and service quality.
• Deliver exceptional customer service and promote the brand with professionalism.
• Foster clear communication with all internal teams and management, particularly regarding transport planning and issues that arise.
• Maintain positive and collaborative relationships with team members.
• Adhere to company procedures, policies, and rules.
• Remain flexible and adaptable to changing business needs and daily tasks.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for personal and professional development.
• Regular communication and feedback from management.
• Monday - Friday 8am - 5pm - some flexibility required.

Requirements:

• Strong organizational and planning skills.
• Experience in planning or office administration.
• Ability to work under pressure and meet deadlines.
• Previous experience in accounts payable and recievables.
• Experience in using SAP systems advantageous.
• Excellent communication skills and a team-oriented attitude.
• Flexibility to adapt to changing business needs.

If you are a motivated individual with a keen eye for efficiency and organisation and a passion for excellent customer service, we would love to hear from you!