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Oracle Cloud Specialist

Job Description:

Role: Oracle Cloud Specialist
Location: Tampa FL 33602 / Hybrid

Position Overview:
Responsible for supporting Oracle Fusion ERP and HCM product suites.

 JOB SPECIFIC COMPETENCIES
 

  • Working knowledge of key business processes including procure to pay, order to cash, payroll
  • Experienced in supporting Oracle CLOUD Financials and/or HCM suites
  • Knowledge of technology change request processes
  • Experience with Kronos/Dimensions, Fast Path/Delinea is a plus
  • Proficiency using MS Office Suite
  • Proficiency using SQL is a plus
  • Strong verbal communication skills
  • Ability to work as part of a team



REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
 

  • Provide application support of all assigned applications by troubleshooting problems to determine if they are data, configuration and/or software defect related issues and take appropriate actions to get them resolved
  • Partner with business liaisons and technical teams to understand and document requirements
  • Record all information related to incidents and problems in call logging software, including vendor provided call logging software
  • Perform application configuration tasks as required
  • Assist in testing all major releases/updates
  • Analyze root cause of problems, recommend resolution and preventative measures
  • Performs other duties as necessary.



MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

A bachelor’s degree (or higher) and 1-3 years of relevant experience

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