Brook Street are recruiting on behalf of a well-established care provider for an experienced Temporary Branch Manager to cover a period of maternity leave.

This is an excellent opportunity for an experienced care professional with strong leadership and people management skills to oversee the day-to-day running of domiciliary care and short-break services.

The successful candidate will play a key role in maintaining high-quality care standards, managing operational performance, supporting staff, and ensuring compliance with safeguarding and regulatory requirements.

The role:

• Monday to Friday position
• Hours: 8:30am- 5:00pm
• 37.5 hours per week
• Location: Pudsey, LS28 
• Pay Rate: £18.00 per hour
• Contract: Temporary Fixed-Term
• Hours: Full Time
• Reporting to: Director

Key Responsibilities

Operational Management

• Oversee the daily running of care services to ensure safe, effective, and person-centred support.
• Work closely with care coordinators to manage rotas, staffing levels, and service delivery.
• Monitor care documentation including care plans, risk assessments, medication records, and visit logs.
• Ensure any changes in service users' needs or risks are identified and acted upon promptly.
• Manage complaints, incidents, safeguarding concerns, and regulatory notifications as required.
• Support audits, quality reviews, and continuous service improvement initiatives.
• Build positive working relationships with service users, families, local authorities, and healthcare professionals.

Staff Leadership & HR

• Provide leadership, guidance, and support to care coordinators and frontline care staff.
• Manage attendance, performance, conduct issues, and employee relations matters.
• Conduct investigations, fact-finding meetings, disciplinary hearings, and grievance processes in line with company policies.
• Support absence management, return-to-work meetings, probation reviews, and performance improvement plans.
• Maintain accurate and confidential staff records.
• Assist with recruitment, onboarding, training, competency assessments, and staff development.
• Escalate complex HR matters where appropriate and seek external HR advice when required.

Compliance & Quality Assurance

• Promote a culture of high-quality, person-centred care.
• Ensure safeguarding procedures are consistently followed across the service.
• Monitor training compliance, supervisions, spot checks, and competency assessments.
• Identify areas for improvement and implement corrective actions where necessary.
• Report significant risks, compliance concerns, or service issues to senior management.

About You

To be successful in this role, you'll ideally have:

Essential

• Previous management or supervisory experience within health and social care.
• Experience managing care staff and overseeing service operations.
• Knowledge of safeguarding, care planning, risk management, and quality assurance processes.
• Experience handling employee relations cases, including investigations and disciplinary procedures.
• Excellent communication and organisational skills.
• Ability to handle sensitive and confidential information professionally.
• A calm, fair, and solution-focused approach.
• Right to work in the UK.
• Enhanced DBS certificate or willingness to obtain one.

This is a fantastic opportunity to join a supportive organisation and make a positive impact during an important period of transition.

To apply, please submit your CV along with details of your availability, current hourly rate expectations, DBS status, and relevant qualifications.