Admin Officer (AO) 
Location: Feltham ,TW14 0LS

Additional information:
• Office hours: 37 hours per week (office based)
• Pay: £13.36 per hour

If you’re organised, calm under pressure, and proud of delivering “right first time” service, this is a great opportunity to support cases through an important part of the justice system. Our Client is hiring for a reputed client at the Asylum & Immigration Tribunal in Feltham, offering a stable, people-focused role with a real sense of purpose.
What you'll be doing:
• Preparing papers, files and documents for court/tribunal hearings and meetings
• Supporting clerking and ensuring materials are up to date and ready for proceedings
• Creating and updating records, data input, post opening and dispatch
• Handling enquiries face to face, by telephone and in writing, with a helpful, professional approach
• Booking and organising meeting rooms, agendas, joining instructions and handouts
• Processing and checking casework paperwork, orders, claims, fines and fees accurately
• Verifying documents and records against criteria, procedures and quality standards
• Collecting and assembling information for returns, results and routine reporting
• Producing basic statistical analysis and running straightforward reports where required
• Contributing to team information board (TIB) meetings and supporting small continuous improvement work
What you'll bring:
• Excellent customer service skills and a “right first time” mindset
• Strong administration capability, including accurate document handling, filing and records maintenance
• Confidence working with computer systems and completing data input tasks
• Ability to follow guidelines and instructions, while using discretion and initiative within set processes
• Effective communication skills when dealing with members of the judiciary, court users, and other stakeholders
• A team-oriented approach, with the ability to manage your own time and meet workload targets
• Flexibility to support ad hoc needs within the wider local office network

Ready to use your administrative strengths to make a meaningful difference? Apply now and our recruitment team will be in touch-face-to-face interviews are planned.