Admin Officer (AO)
Location: Leicester, LE1 6HG (Office based)

Additional information:
• Full-time role: 37 hours per week, office based
• Pay rate: £13.25 per hour

If you’re someone who takes pride in getting things right first time-organised, calm under pressure, and comfortable working with the public-this is a brilliant opportunity to support the smooth running of Courts and Tribunals in Leicester.
What you’ll be doing:
• Prepare papers, files and documentation for court, tribunals, hearings and meetings
• Produce standard letters, correspondence, minutes, notes, reports and submissions in line with guidelines
• Create and update records on in-house systems and input data accurately
• Support day-to-day administration including photocopying, filing, post opening and dispatch
• Book and organise meeting rooms, agendas, joining instructions and handouts
• Clerking civil and family courts/tribunals/hearings by ensuring paperwork is up to date and materials are ready
• Assist court users by handling enquiries (face to face, written and telephone) and supporting listing/rota processes
• Schedule, serve documents and execute a range of warrants (including card payment use where required)
• Process casework using standard documentation and information, ensuring accuracy when interpreting details on a court file
• Check and verify documents, records, accounts and returns against procedures and quality standards
• Contribute to continuous improvement, problem-solving and small projects using lean principles
• Support team information board (TIB) meetings so they’re relevant, timely and productive
What you’ll bring:
• Strong administration skills with excellent customer service
• Ability to work to workload targets while maintaining accuracy
• Confidence using computer systems for records and data input
• A helpful, polite communication style with the public, judiciary and other stakeholders
• Willingness to be flexible across office needs (including occasional ad hoc work at other local offices)
• Initiative to improve processes within defined systems and guidelines

Ready to play a key part in delivering essential public services? Apply now to be considered for this Admin Officer opportunity in Leicester.