Legal Admin and Rota Support Admin Officer (AO)
Location: WN1 1DW (office based)

Additional information:
• 37 hours per week, office based
• Pay rate: £12.86ph
• Clearance: basic (CTC will be completed via the client)

If you’re organised, confident with admin and keen to support a team that keeps justice accessible and running smoothly, this AO role could be a great fit. You’ll work within HM Courts & Tribunals Service (HMCTS), supporting magistrates’ benches across the North West region.
What you'll be doing:
• Support the Legal Admin Team Leaders in assisting magistrates’ benches, panels, committees and advisory committees
• Help prepare and maintain magistrates’ sitting rotas and support the organisation of training events for legal staff
• Attend meetings as required and prepare/distribute accurate documentation (agenda, supporting papers, actions and key points)
• Be a reliable first point of contact for enquiries from magistrates, partner agencies and court users-delivering excellent customer service
• Draft standard letters and correspondence, plus minutes, notes, reports and submissions following guidelines
• Sift and distribute mail and correspondence, drafting responses as directed
• Maintain and update records, information systems and databases (data input, queries and report running)
• Check and verify documents, records, accounts, claims and returns against set criteria and procedures-ensuring quality and compliance
• Assemble information for reporting and returns, and support daily TIB meeting preparations when needed
• Produce basic statistical analysis reports, and where required help process financial information
• Work flexibly across local offices in the region when requested
What you'll bring:
• Experience working in a busy office environment
• Strong computer skills for administrative, records and reporting tasks
• A careful, quality-focused approach when checking, verifying and updating information
• Professional communication skills and confidence dealing with internal and external stakeholders
• Initiative and discretion, working within standard operating procedures and referring complex issues to team leaders as needed
• A team mindset with the ability to manage your own time effectively

Ready to use your admin skills to make a real difference? Apply now to join the HMCTS Legal Admin team in Wigan.