Costs Team Business Management Officer (EO)
Location: SW1H 9AJ (60% office - 3 days on site)

Additional information:
• Grade: EO • 37 hours per week • Pay rate: £17.54ph

Join the Government Legal Department (GLD) Costs Team and help drive efficient, accurate costs management across litigation. This is a busy, deadline-led role where your organisation and attention to detail directly protect clients from unnecessary legal costs-and support costs recovery when clients are successful.
What you’ll be doing:
• Manage the Costs Team inboxes, ensuring emails are promptly allocated and resolved
• Support case allocation to external panel firms, maintaining accurate allocation records
• Coordinate secure document sharing using Egress (secure zones, transfers, and expiry management)
• Process invoices and payments, including certification, authorisation, requesting client funds, and liaising with internal teams and external firms
• Maintain accurate data records, updating allocation spreadsheets and time recording
• Respond to stakeholder queries, clarifying duplicate or incorrect instructions and ensuring clear communication
• Supervise and support AOs in the Costs Business Management Team (working alongside one other Officer and supporting the Senior Business Manager)
What you’ll bring:
• Strong multi-tasking and prioritisation skills in a fast-moving environment
• Confident communication with internal and external stakeholders at all levels
• A collaborative approach-able to work effectively within the team and across wider GLD colleagues
• Excellent attention to detail, especially when dealing with payments and records
• A calm, proactive mindset-happy to resolve queries quickly and keep work flowing

Apply now-if you’re organised, accurate, and want to make a real difference in litigation outcomes, we’d love to hear from you.