Admin Officer (AO)
Location: Preston (PR1 2QT)

Additional information:

• Working pattern: 37 hours per week, office-based
• Pay rate: £12.86ph

Our Client is hiring for a reputed client who needs strong, organised administrative support within a busy office environment in Preston. If you’re someone who’s comfortable working at pace, handling enquiries professionally, and keeping records accurate, this is a great opportunity to make a real difference while developing your skills in an important public-facing setting.

What you'll be doing:
• Supporting the Surge Team with day-to-day administrative tasks in a regional office environment
• Dealing with general and complex queries via email from the public and other stakeholders
• Following established processes to input cases onto the system, and then result and check cases
• Carrying out data inputting and data checking to ensure accuracy and meet required targets
• Handling sensitive information with care and discretion
• Completing general admin duties, including sending post
• Working mainly 9am-5pm, Monday to Friday (occasional Saturdays and bank holidays may be required)

What you'll bring:
• A methodical approach to data inputting, checking, and maintaining high standards of accuracy
• Confidence handling queries professionally-especially when situations feel complex or time-sensitive
• Comfort working in a fast-paced office environment where workloads can vary
• The ability to follow processes closely and deliver against targets
• Discretion and confidence when working with sensitive information
• Strong teamwork skills-supporting colleagues as part of a wider team

If this sounds like the kind of role where your attention to detail and customer-focused mindset will be valued, we’d love to hear from you. Apply now and we’ll be in touch with next steps.