Senior Planner

Location: West London
Job Type: Temp to Perm
Rate: £21.20 per hour Umbrella

About the Role

We are currently recruiting for an experienced Senior Planner to join a busy Property Services team based in West London. This is a fantastic opportunity for someone with strong repairs and maintenance planning experience who is looking for a long-term position with the opportunity to move into a permanent role.

The successful candidate will play a key role in coordinating and scheduling repairs and maintenance works, ensuring jobs are allocated efficiently and completed within the required timescales.

Key Responsibilities

• Plan and schedule repairs and maintenance works for operatives and subcontractors.

• Allocate jobs efficiently based on priority, location, skills and availability.

• Monitor outstanding and completed works to ensure targets and deadlines are met.

• Liaise with operatives, residents, tenants, subcontractors and internal teams.

• Manage urgent and priority repairs, ensuring they are dealt with appropriately.

• Monitor operative workloads and make adjustments where required.

• Identify and resolve scheduling issues and delays.

• Ensure appointments are booked and maintained within agreed timescales.

• Keep systems and records up to date with accurate job and appointment information.

• Monitor KPIs and performance against agreed service levels.

• Support the wider planning team and assist with more complex scheduling requirements.

• Provide guidance and support to other Planners where required.

About You

• Previous experience working as a Planner, Senior Planner or Repairs Planner within property services, housing or maintenance.

• Strong knowledge of repairs and maintenance processes.

• Experience scheduling operatives and managing a busy workload.

• Excellent organisational and time-management skills.

• Ability to prioritise urgent and high-priority works.

• Confident communicating with operatives, residents and internal stakeholders.

• Strong attention to detail and IT skills.

• Ability to work under pressure in a fast-paced environment.

• A proactive approach with the ability to work independently and as part of a team.