Repairs Planner – Thame

Location: Thame
Contract: Temp-to-Perm

Job Description

We are currently recruiting for a Repairs Planner to join a busy team based in Thame on a temp-to-perm basis. This is an excellent opportunity for an organised and proactive individual with strong communication and administration skills to join a fast-paced environment.

Previous social housing experience is not required, and candidates from other planning, scheduling, customer service or administration backgrounds are encouraged to apply.

Key Responsibilities

• Schedule and coordinate repairs and maintenance appointments.

• Allocate jobs to engineers and operatives, ensuring workloads are managed efficiently.

• Liaise with customers, contractors and internal teams to confirm appointments and provide updates.

• Monitor job progress and rearrange appointments where necessary.

• Respond to customer queries and resolve scheduling issues.

• Maintain accurate records of jobs, appointments and completed works.

• Ensure urgent repairs are prioritised and deadlines are met.

Requirements

• Strong organisational and time-management skills.

• Excellent communication and customer service skills.

• Good IT skills, including Microsoft Office.

• Ability to work in a fast-paced environment and manage competing priorities.

• Previous experience in planning, scheduling, administration or customer service is desirable but not essential.

• A positive attitude and willingness to learn.

What’s on Offer?

• Temp-to-perm opportunity.

• Full training and support provided.

• Opportunity to develop your skills within a busy repairs and maintenance team.

Interested? Apply today to find out more about this opportunity.