Location: Potters Bar, Hertfordshire
Salary: £16.66
Type: Full-Time
We are looking for an experienced Operations Co-ordinator to support the day-to-day running of a busy operational service. This role is responsible for coordinating crews, vehicles and resources, ensuring service delivery targets are achieved while providing excellent customer service.

Key Responsibilities

• Coordinate operational teams and vehicle resources.
• Respond to service issues, vehicle breakdowns and staffing challenges.
• Manage customer queries and complaints.
• Monitor performance data and identify service improvements.
• Liaise with maintenance providers and internal stakeholders.
• Manage timesheets, records and operational administration.
• Support training, compliance and health & safety activities.

What We're Looking For

• Previous experience in operations, logistics, transport, waste management or a similar environment.
• Experience supervising or coordinating front-line teams.
• Strong organisational and problem-solving skills.
• Excellent communication and customer service abilities.
• Good IT skills, including Microsoft Office.
• Ability to remain calm under pressure and manage changing priorities.

This is an excellent opportunity for a proactive and organised individual looking to take ownership of a varied and fast-paced operational role.