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HR Shared Services Team Leader

HR Shared Services Team Leader (AWA - 169493) City of London, England

Salary: GBP250 - GBP300 per day

A leading, global financial services company is looking for a highly organised interim HR Shared Services Team Leader to manage a team of HR Assistants. This is a great opportunity to join an innovative, diverse and successful company.

You will be working closely with the business to ensure all HR admin support is delivered successfully to the business. You will be accountable for driving high levels of efficiency, ensuring the team are keeping within agreed SLA’s and KPI’s. Accountabilities include:

  • Accountability for the for the day to day workload of the HR Operational team’s workload
  • Ensuring HR processes are followed correctly and responsibility for the data integrity of the HRIS
  • Identify and review KPI’s suggesting better improvements efficiencies to meet business requirements
  • Building strong relationships with key stakeholders to understand business and people related issues
  • Managing, mentoring, supporting and coaching the team, managing any performance/ER issues
  • Leading and supporting ad hoc projects
  • MI reporting and analysis

Skills and experience 

  • You must have gained the above experience within financial services, professional services or within a corporate environment 
  • Demonstrate strong knowledge of current UK employment law, procedures and processes 
  • You must have managed a team and demonstrate strong leadership, mentoring and guidance skills
  • Demonstrate strong communication, organisational and prioritisation skills, excellent attention detail, adaptability and flexibility
  • Good data analysis and reporting skills
  • Ability to manage large volumes of work, demonstrating strong problem-solving skills and the ability to work well under pressure
  • Strong MS Office and HRIS experience. Experience of Success factors or Oracle HR would be beneficial but definitely not essential
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