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Hotel Receptionist

Hotel Receptionist (MAJORHOTEL) Castle Donington, England

Salary: GBP11 - GBP11 per hour

Major Recruitment - Castle Donington 

Major Recruitment are looking for 2 Receptionists on a permanent basis to work for an independent Georgian hotel 

Due to the growth of the hotel, our client is looking for x2 Receptionists to join the Front Office team on a rotational basis. We are looking for someone who enjoys creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Job Duties 

  • Overseeing the Reception desk 
  • Liaising with the kitchen, hotel and kitchen departments
  • Assisting with events and bookings
  • Check ins and outs, reservations, payments
  • Virtual card payments ( etc) 
  • Computer system knowledge
  • General Cleaning Duties
  • Assisting with afternoon tea's 
  • Giving consistent customer service providing a fantastic experience
  • Occasional social media help

Job Requirements

  • Open minded and confident in running reception 
  • Able to confidently use the phone and communicate well with staff members and guests
  • Ensuring the best accommodation experience of all guests
  • Develop and maintain professional relationship with Service Users/Guest
  • Making sure communal areas are cleaned thoroughly and consistently
  • Reviewing customer feedback 
  • professional, friendly attitude 

Working Hours / Salary 

  • Tuesday to Sunday Morning 
  • Hotel is closed (Sunday night - Monday)
  • Rotational shifts 
  • 7am-15:00 / 14:00-21:00 
  • £11 Per Hour 
  • Full time 
  • Permanent Position 


  • Free meals 
  • Free parking 
  • Overnight stays
  • Discounted hotel benefits 
  • Development and progression
  • Family orientated environment 
  • Non corporate environment 
  • Flexible working pattern  
  • Immediate start 

If a career in the hotel industry working alongside this family run business with a relaxed feel, then please APPLY today, we would love to hear from you!!