Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield. This will be primarily to assist with the management of the end-to-end process of new and existing work by following the guidelines and procedures in place with clients and the business to achieve set KPI’s and SLA’s.

Hours -

Monday to Friday 8am-5pm

£28,000pa

Responsibilities -

• Complete the initial set up of all new files, including electronic and manual records.
• Set up and accurate recording of dates for new and existing job files
• Produce daily work sheets and other documentation necessary for site visits.
• Liaising with Technicians and other site staff to ensure the correct documentation is in place
• Liaise with external providers where required to book relevant appointments
• Professionally deal with the handling of customer and client enquires and requests
• Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.

Skills/Experience -

• Good standard of education
• Experience of Customer communication/involvement
• Good understanding of administrative working procedures Skills
• Excellent communication skills and telephone manner.
• Ability to work effectively individually and as part of a team.
• To be able to proactively manage workloads and complete tasks in a timely manner.
• Good interaction with colleagues to ensure continuous workflow.
• Computer literate with experience in the use of Microsoft products

To apply for the Claims Administrator role please do so online and a member of the team will be in touch!

COMJOB