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Customer Coordinator - Logistics - London

Customer Coordinator - Logistics - London (CUSTO90713) London, Canada

Salary: CAD50 - CAD55 per annum

Drake International has partnered with a large food distributor located here in London. We are looking for a Supply Chain Customer Care Coordinator to join their team. 

This is a 6 month contract with the possibility to convert into a permanent role. For the duration of the contract you will be hired directly by our client. 

As of a member of supply chain their team you contribute you knowledge & customer service to ensure all international customers are taken care of. This is a great role for someone with international import / export experience. 

Day to day tasks include:

  • Coordination and management of outbound shipments to Customers, this includes but is not limited to facilitating import permits, meeting logistic requirements and other related process. 
  • Keeps customers informed by forwarding notices, shipment dates and any other status related to their shipments. 
  • Oversee finish goods inventory to ensure accuracy and best before day management.  
  • Enter Data in AX to Process Sales and shipping documents. 
  • Monitor shipping confirmations to ensure on time customer invoicing. 
  • Maintenance of AX transactions to ensure data integrity and traceability of products.
  • Develop and maintain standard operating procedures in order to ensure organizational effectiveness and efficiency's. 
  • Assist with the management of logistics providers, including 3PL warehouses and freight carriers. 
  • Performing ongoing analysis of Supply Chain Key Performance Indicators (KPIs) including customers on-time delivery performance. 

Requirements include:

  • Minimum 2 years of Supply Chain Customer Service experience
  • Minimum 2 years of experience in Import/Export Compliance or Customs Brokerage/Freight Forwarding. 
  • Minimum 1 year of experience working with ERP systems such as Dynamics AX or SAP 
  • Post-secondary degree or diploma  
  • CITT Certification, APICS Certification, PMAC Certification, P. Log. Certification – An asset 
  • Strong working knowledge of MS Office applications (proficient in Excel) 
  • French or Spanish knowledge is considered an asset

This role offers an immediate start date for the successful candidate. 

50-55k to start

 

INDLondonFlex

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