Customer Service Representative - Manufacturing - London (CUSTO25342) London, Canada
| Salary: | CAD18 - CAD18 per hour |
Our client is a leading manufacturer of UV Water Disinfection Systems located in east London. They are looking to add a temporary Customer Service Support Representative to their team for a two month contract. The candidate will be responsible for the aftermarket and service needs of customers, reps and potential customers.
This position is starting immediately until the end of December.
Duties:
- Provide problem identification, diagnosis and resolution information to both internal and external customers
- Advise and validate service solutions and plans
- Provide efficient and professional customer service
- Communicate and collaborate internally with Technical Support Centre to resolve technical issues
Requirements:
- Minimum 2 years experience in a Customer Service Support or similar role, preferably dealing with technical issues or in a manufacturing setting
- Strong ability to problem solve, think analytically and exercise judgment in situations needing escalation if/when needed
- Excellent written and verbal communication skills
Wage: $18/hour
Hours: Monday-Friday, 8:00am-4:30pm
INDLondonFlex