Customer Service Representative - Distribution (CUSTO14171) London, Canada
| Salary: | CAD17 - CAD17 per hour |
We are searching for a customer service oriented individual to join our clients team for a 4 month contract working part time hours. Our client is a leading integrated freight, package and logistics solutions provider.
Work hours will fall between Monday to Friday 8am-9pm however candidates should be prepared to work mainly afternoon hours (2pm-9pm).
The Customer Service Representative will be responsible for: Contact and account maintenance of all customers, dealing with any questions or complaints, and providing solutions.
Other duties:
- Managing large amounts of incoming calls/utilizing technology to manage volume
- Provide assistance to courier drivers when required
- Place customer orders/cancel.
- Work with customer service manager to ensure proper customer service is being delivered
Qualified candidates with meet the following requirements:
- Proven customer service experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
- Clean criminal record
If you feel that you would be a great fit for this role, please submit your resume for immediate consideration.
$17/hr
Thank you for your interest.
INDLondonFlex