Business Support Supervisor

• Pay Rate:£17.29 per hour
• Location: Hemel Hempstead
• Service Area: Hospital Discharge Service
• Contract Type: Temporary (ASAP – 16 November 2025)
• Hours: 37 per week (Monday to Friday, 09:00–17:00)

Job Summary:

This role supports the Hospital Discharge Service, working across Watford and Apsley. The post holder will supervise staff, manage high-level administrative tasks, and be responsible for reporting and presenting information. They will apply both practical and theoretical knowledge to deliver high-quality business support, ensuring smooth operations and effective communication across the service

Main Duties & Responsibilities:

• Supervise and support staff within the discharge service, ensuring quality and consistency.
• Provide analysis, interpretation, and reasoned advice within a defined framework of systems and procedures.
• Present and report information clearly to stakeholders and management.
• Undertake high-level administrative tasks with accuracy and professionalism.
• Apply specialised processes and procedures with a thorough understanding gained through experience.
• Organise own workload and plan ahead for others, considering priorities and impacts.
• Review data to identify cause and effect, selecting the best solution from known alternatives.
• Communicate effectively to guide and support others.

Person Specification:

 Essential:

• Demonstrated experience working at a senior administrative level.
• Educated to a good standard, with strong written and verbal communication skills.
• Competent administrator with advanced Microsoft Office skills.
• Confident first point of contact for managers and stakeholders.
• Excellent customer care and team support skills.
• Professional, self-motivated, and approachable.
• Willingness to undertake a variety of administrative tasks.

Desirable:

• Recognised vocational qualification or degree.
• Working towards a professional qualification or graduate-level with practical experience.
• Detailed knowledge of specialised processes/procedures.
• Understanding of the organisation’s political environment.
• Experience gained through progressively demanding roles.

 if this is of interest and you hold the relevant skills, apply today!