FIELD SERVICE TECHNICIAN – WELL‑KNOWN TECHNOLOGY BRAND
Location: Wembley (covering North London)
Salary: Up to £38,000 basic + annual bonus + overtime
Benefits include company car + fuel card

About the Role
We’re looking for a Field Service Technician to support customers across North London by installing, maintaining and repairing our commercial Print equipment. You’ll be out in the field, helping customers get the best from their technology and ensuring their equipment runs smoothly.

What You’ll Do
• Visit customer sites to service, repair and maintain print and processing equipment
• Install and de‑install devices as part of customer projects, keeping customers updated
• Escalate technical issues quickly to minimise downtime
• Identify opportunities for additional services or upgrades during your visits
• Build strong relationships with customers and provide excellent support
• Manage stock and parts in your vehicle to maximise first‑time fix rates
• Work occasional shifts, evenings, weekends and public holidays when required

What You’ll Bring
• Experience as a Field Technician (ideally within Production Print)
• Strong technical knowledge of print hardware and related systems
• Excellent problem‑solving and fault‑finding ability
• Good electrical and mechanical engineering understanding
• Confidence using diagnostic tools and reading technical instructions
• Good IT and networking skills
• Strong communication and customer‑service skills
• Understanding of service procedures and best practice