Customer Service Administrator – Temporary Role

Location: Bedford – Office Based
Pay Rate: £14.22 per hour
Contract: Starting Monday 3^rd August until 31^st October (with possibility of further extension)
Hours: 7:30am–4:30pm, Monday to Friday

Are you an experienced Customer Service Administrator looking for a new challenge? We’re recruiting on behalf of an excellent business based in Bedford that needs some temporary team members to support their busy operation.

This is a fantastic opportunity to join a friendly and approachable team where your skills will make a real impact. You’ll play a key role in clearing a backlog and ensuring smooth processes for customers and internal teams.

What you’ll be doing:

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy and attention to detail.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep everything running smoothly.

What we’re looking for:

• Strong Customer Service and Administration skills.
• Excellent attention to detail and ability to manage a high workload.
• Confident learning new systems quickly salesforce experience desired but not essential.
• A proactive, team-focused attitude.

Interested? Apply today and we will be in contact to discuss the next steps of your application.