Evening Customer Service Advisor (3pm-midnight OR 6pm-midnight)

Milton Keynes | Temporary to Permanent | Full Time

Working Hours

• 15:00 – 24:00, 5 days per week, including every other weekend OR
• 18:00 – 24:00, 5 days per week, including every other weekend

Pay: £12.85 per hour up until 7pm, £15.42 after 7pm 

Start Date: Monday 27th July

Training

The first 4 weeks will be Monday to Friday, 10:00 – 18:00.

You must be available for the full training period and have no holidays booked during this time.

The Role

We are looking for experienced and customer-focused individuals to join a busy Customer Experience Centre in Milton Keynes.

As a Customer Service Advisor, you will:

• Handle inbound calls, emails and live chat enquiries
• Support customers with orders and order-related queries
• Advise on promotions, discounts and offers
• Assist with delivery queries, returns, cancellations and complaints
• Deliver an exceptional customer experience at every interaction

About You

• Previous customer service experience is desirable
• Excellent communication skills
• Professional and friendly manner
• Strong problem-solving skills
• Comfortable working in a fast-paced environment

Temporary to Permanent Opportunity

You will initially work through Tate Recruitment on a weekly paid timesheet basis during a 3-month probation period. Following successful completion, you will transfer to a permanent contract with no further probation.

Permanent Benefits

• Hybrid working after probation
• Monthly bonus opportunities
• Overtime available
• 28 days holiday (including Bank Holidays)
• 50% staff discount
• Cycle to Work Scheme
• Discounted gym membership
• Health Shield Cash Plan
• Life Assurance
• Reward vouchers
• Free tea and coffee
• Modern breakout areas with pool and table tennis tables

Apply Now

If you're passionate about customer service and looking for a long-term opportunity, submit your CV today and we'll be in touch to discuss the next steps.