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Team Leader

Team Leader (49830) Sydney, Australia

Salary: AUD70000 - AUD75000 per annum

Team Leader
$70-75k+super
Sydney CBD (office based)
Permanent full time role

We are working exclusively with a top Australian business in the Commercial property sector. This role is based in Sydney CBD and oversees the front office function as a Team Leader.

They are a family-owned business that lead the way in the industry, there is some impressive tenure in the company and great career progression opportunities are available. This business are a medium sized company so you will not feel like a number, it's a very collaborative and warm culture and importantly employees enjoy their jobs. This role would suit someone with impeccable customer service skills along with experience of leading a small team, and could suit someone who has a retail or hospitality background with management exposure.

Main Duties:

  • Act as a concierge to meet and greet visitors
  • Lead a small well established team
  • Assisting clients with their needs or access to services such as meeting rooms or kitchens etc
  • Respond to client enquiries and complaints and help solve issues promptly
  • Assisting the greater team to develop and foster connections between clients, including introductions and event support
  • Collaborate internally with other teams to develop and deliver exceptional client events within the space
  • Prepare and distribute promotional or marketing materials or property related memos to clients via EDM / CRM, digital displays or posters

Experience required:

  • Strong verbal and written communication skills.
  • A bright energetic personality bringing a warmth to each interaction
  • Have one to two year's experience in a fast-paced customer service, reception or front of house role with management experience
  • A common-sense approach to solving problems
  • Will be self-motivated and genuinely interested in building great customer relationships
  • Be able to demonstrate exceptional professionalism and presentation
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