Building Support Assistant (BBBH427203) Cardiff, Wales

Salary: GBP12.9 - GBP12.9 per hour

Our Education client has an exciting opportunity for a Building Services Assistant to join them and provide high-quality front-of-house and building support services across a designated zone of buildings. Working closely with the Building Support Manager and Team Leader, the role ensures a professional, customer-focused service for all internal and external customers, supporting day-to-day operations and events.  You must hold a Driving Licence as this role will require driving one of their vehicles. 

Key Responsibilities

  • Deliver excellent customer service, handling enquiries professionally and escalating complex issues when required.
  • Support the smooth operation of buildings, including opening/closing, room and event set-ups, post and deliveries, and reception cover.
  • Manage keys, access cards, and building security procedures, responding to alarms and incidents as directed.
  • Report and coordinate maintenance, cleaning, waste management, and housekeeping issues with relevant teams.
  • Undertake manual handling tasks such as moving furniture, setting up teaching and event spaces, and managing deliveries.
  • Work collaboratively as part of a team, supporting colleagues, training new starters, and contributing to team objectives.
  • Provide cross-zonal and out-of-hours support, including evenings, weekends, and off-site events when required.

Candidate Requirements

  • Experience in a building support or similar operational role.
  • IT skills 
  • Strong organisational skills with the ability to prioritise workload.
  • Excellent customer service, communication, and teamwork skills.
  • Ability to follow procedures, use initiative, and resolve routine issues.
  • Willingness to undertake further training and work flexibly.

This is a temporary role starting ASAP for an initial 3 months offering a pay rate of £12.90 per hour.

The role is fully onsite in Cardiff (CF10), for 35 hours a week on a shift pattern 7 hours a day Monday -Friday between 07:30-22:30. 
Candidates should live within a reasonable commuting distance of the CF10 area.

Due to the urgency of this requirement, applications are encouraged as soon as possible, as applications will be shortlisted as they are received.