The successful candidate will work closely with internal teams to support the smooth running of operations, maintaining accurate records, managing documentation and ensuring all administrative procedures are followed.

Key Responsibilities

• Provide comprehensive administrative support to the Technical Support Department.
• Manage and maintain accurate records relating to vehicle refurbishment and repair activities.
• Review refurbishment work completed on returning fleet and rental vehicles, ensuring all costs are accurately captured and processed.
• Cost vehicle refurbishment work across various business areas, including fleet, rental and internal vehicle programmes, and submit information for approval.
• Review job cards to ensure all completed work has been correctly recorded, charged and is ready for invoicing using relevant internal systems.
• Prepare repair estimates for rental vehicles, following company procedures for damage assessment, approval and authorisation.
• Complete daily administrative tasks, including job card filing, document management, spreadsheet updates, manual clockings and job card collection.
• Create, maintain and update databases, spreadsheets and reporting systems to ensure accurate and up-to-date information is available.
• Produce regular management reports, including daily, weekly and monthly reports such as Open Jobs, BAO, WIP and consumables reports.
• Support management with accurate data and information to assist with operational decisions, resource planning and workflow management.
• Ensure all departmental processes and procedures are followed consistently.
• Identify opportunities to improve administrative processes, efficiency and accuracy within the department.
• Provide additional administrative support and undertake other duties as required, in line with the level of the role.

Candidate Requirements

The ideal candidate will have:

• Previous experience within an administration role, ideally within an automotive, engineering or similar fast-paced environment.
• Strong attention to detail with the ability to work accurately under pressure.
• Good knowledge of Microsoft Excel and confidence working with spreadsheets and databases.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication skills and the ability to work effectively as part of a team.
• A proactive approach with the ability to use initiative and work independently.
• A full, clean UK driving licence would be advantageous but is not essential.

This is a fantastic opportunity for an experienced administrator looking to join a well-established automotive business with a supportive team and excellent working environment.